Public sector training
Supporting victims of cybercrime and online harm
Working together to support cybercrime survivors through collaborative, evidence-based training. Our approach combines insights from 100,000+ victim experiences with your frontline expertise.
For Frontline Professionals
Professionals across sectors are increasingly encountering victims of cybercrime, from online abuse, stalking and fraud to sextortion, image-based abuse and coercive control via technology.
This training is designed for individuals in charities, local authorities, policing, healthcare, education, housing, and safeguarding who need to understand better the digital risks facing the people they support, and how to respond in a safe, trauma-informed, and effective manner.
Training can be delivered as a broad overview of online harms or customised by theme or sector (e.g. stalking & harassment, financial fraud, youth safeguarding, domestic abuse).
All sessions are delivered by cybercrime and online harm experts, drawing on our work supporting tens of thousands of victims and survivors.
Tier 1
Understand the risks and improve the first response. A robust foundation for any organisation whose staff may encounter online harm in their work. Ideal as a team-wide awareness session.
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Best for: Whole team awareness (e.g. case workers, contact centre staff, volunteers)
Tier 2
Provide staff with the tools to act safely and supportively, with a deeper focus on practical support, safeguarding, and applying knowledge to real-life situations.
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Best for: Safeguarding teams, case workers, helpline staff.
Tier 3
Embed best practice into your policies and frontline work. Integrate digital safety and cybercrime awareness into ongoing safeguarding and service delivery.
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Best for: Organisations embedding online harm into safeguarding or operational frameworks
Optional Add-Ons
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Cyberstalking and Technology Facilitated Abuse Training
Technology is now estimated to be involved in 100% of stalking cases and used across domestic abuse, harassment, financial abuse and coercive control. However, 71% of the people we have trained who are already working with victims of stalking have have told us that they don’t feel confident handling the risks of technology in these cases prior to training.
This specialist training equips professionals to understand the tactics, spot the signs, respond safely, and support victims and survivors — using real case studies and insights from our work supporting thousands of people affected by these crimes.
Half Day
A focused session to build strong foundational knowledge and give staff the tools to act confidently when they encounter tech‑facilitated abuse and cyber stalking
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Full Day
A full‑day immersive session to move beyond awareness, giving staff the chance to apply learning through live exercises, policy reflection, and sector‑specific tailoring.
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Optional Add-Ons
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Bespoke Training
We offer fully bespoke training, developed in partnership with you to meet your needs, reflect your sector, and maximise impact.
Whether you’re responding to a rising risk in your service, supporting a particular client group, or developing an internal safeguarding approach, we can build a session (or series) to help.
*Pricing is available on request
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Tech-facilitated abuse in domestic violence, stalking or coercive control
First-line response and evidence gathering for law enforcement
Digital safeguarding for professionals
Online harm in specific communities (e.g. LGBTQ+, migrants, young people)
Supporting trauma-informed frontline response to cybercrime and online harms.
Sector-specific digital safety (e.g. education, healthcare, social care)
Workplace safety for public-facing or at-risk staff (e.g. journalists, HR, whistleblowers)
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Scoping call to understand your needs and audience
Custom-designed training session or workshop
Live delivery (virtual or in-person)
Optional co-branded handouts or follow-up resources
Optional inclusion of anonymised real-life case studies from our frontline work
Q&A, interactivity, and tools adapted to your staff’s roles
Examples of previous bespoke training:
Consultancy
Transform your organisations response to cybercrime and online harm by strengthening safeguarding practices, improving victim support, and building more effective digital safety strategies. Whether you’re reviewing procedures, designing victim support tools, or responding to complex cases, we bring evidence-based, trauma-informed insight shaped by tens of thousands of real-life cases.
*Pricing is available on request
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Charities, victim support services, and helplines
Local authorities and safeguarding partnerships
Housing associations, education providers, and healthcare teams
Police, PCCs, and criminal justice agencies
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Review of safeguarding or victim support policies through a cybercrime and online harm lens
Development of internal crib sheets, response protocols, and guidance
Support with digital safety awareness campaigns or comms
Case-specific strategy guidance (e.g. tech abuse, stalking, sextortion)
Insight into crime types through our threat intelligence
Internal briefing notes, learning materials or signposting tools
Policy positioning, advisory support or evidence for funding bids
Advice on embedding online harm into service delivery or strategy
Co-designing safety content or training pathways with your team
Examples of previous consultancy work:
Donate
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Sponsor
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Cyber Community Trust
Join the Trust and help us expand free, expert support for people affected by cybercrime across the UK.