Hacked accounts
What is a hacked account?
A hacked account is when somebody accesses one of your online accounts or devices without your permission.
This is a form of unauthorised access, which can also include criminals gaining and maintaining control over your device, accounts, or phone number.
Get help with a hacked account now
Read our step-by-step guides to learn about, recover from, and contain hacked account attacks.
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Hacked account
You suspect one of your online accounts has been accessed without your permission.
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Hacked email account
Someone has accessed your email account, such as Gmail, Hotmail, Yahoo etc., without your authorisation.
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Hacked social media account
Someone has accessed one of your social media accounts, such as Facebook, Twitter, Instagram etc., without your authorisation.
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Hacked online bank account
Someone has accessed your online bank account without your authorisation.
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Hacked virtual currency account
Someone has accessed your virtual currency wallet online without your permission.
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Hacked online gaming account
Someone has accessed your online gaming account, such as Steam, Xbox and PlayStation Network, without your permission.
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Hacked online shopping account
A site you use online for shopping has been accessed online, such as Amazon and eBay, without your authorisation.
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Hacked home wifi network
Someone has accessed your home wireless network without your permission.
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I'm not sure what's happened but something isn't right
Our free helpline helps individuals and sole traders understand, contain, and recover from cyber attacks and incidents.
Speak to an expert
Some cybercrime cases require a helping hand or further investigation. If you have spoken to our chatbot, read our guides, and still need more help with your issue, our chatbot can connect you to a real cybersecurity expert.
*Please note our volunteer helpline service is currently only available if you live in the UK or USA. We aim to get back to your request within 3 days.
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If you are located in the United States, we have specific guides tailored to your region
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