Online Auction Fraud
Subject: Oliver, 50 years old
Background:
Oliver contacted our service seeking advice on online auction fraud. He had paid for a car through an online auction, but when he went to pick it up, the car was not there.
Actions Taken:
Contacting Relevant Parties: Advised Oliver to contact eBay, the payment platform, and his bank to report the incident.
Reporting the Fraud: Recommended that Oliver report the matter to Action Fraud for further assistance and to document the fraud.
Bank Communication: Informed Oliver that his next step would be to deal with his bank to attempt to claim the funds back, noting that he had transferred the money directly to the seller rather than using a payment service like PayPal.
Outcome:
Oliver was satisfied with the advice provided and agreed to close the case, as his next steps involved working with his bank to recover the funds.
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