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Join the Global Online Harm Alliance

The internet has become an essential part of our lives, but with increased use, the potential for online harms also increases. Online harms can include a wide range of activities, such as cyberbullying, hate speech, online grooming and intimate image abuse, among others. These online harms can cause significant damage to individuals and communities, and it is crucial to address them.

Cybercrime, and general malicious activity happening online, is often stereotyped as crimes that involve an obvious loss of money and are committed by a stranger, such as fraud, scams and social engineering. However, this is not always the case. In fact, 55% (n=15,831) of cases submitted to The Cyber Helpline since December 2018 (n=28,605) are not crimes where the criminals are motivated by financial gain. Instead, these cases consist of technology-facilitated abuse by an ex-partner, online hate crimes and fixated stalkers who use technology to find out secrets about the victim and send threats. 

The Global Online Harms Alliance is a multi-agency alliance created by The Cyber Helpline and Foundation Ra. The alliance consists of those who take steps to reduce the impact and occurrence of online harms.


  • To create a global network of professionals and organisations united in their commitment to providing effective support and advocating for victims of cybercrime and online harms, fostering a world where individuals can navigate the digital landscape safely.

  • Ensure and Facilitate Effective Support: Facilitate information sharing, collaboration, and best practice development among professionals from various disciplines involved in victim support, law enforcement, mental health services, policy making, and technology sectors. Through a victim-centric approach, we strive to enhance the quality and accessibility of support services for individuals affected by cybercrime and online harms.

    Raising Awareness and Knowledge: Promote awareness and understanding of different forms of cybercrime and online harms within the alliance and beyond. By equipping professionals with up-to-date knowledge and resources, we empower them to provide informed assistance, share learnings with their communities, and raise public awareness about the potential risks and impact of online harms.

    Advocacy and Policy Influence: Advocate for legislative and policy changes at national and international levels that prioritise victim support and facilitate a more robust response to cybercrime and online harms. By leveraging the collective expertise and influence of our alliance members, we aim to shape reactive legislation and policies that address the specific needs and challenges faced by victims.

    Collaborative Resource Development: Foster the creation of a comprehensive global directory of experts, referral resources, and support services specialised in cybercrime and online harm victim support. By consolidating and sharing this knowledge base, we enable professionals to effectively signpost victims to appropriate services and resources tailored to their unique circumstances.

    Collaboration and Partnerships: Foster collaboration among alliance members, organisations, and stakeholders worldwide to collectively address the complexities of cybercrime and online harms. By building strategic partnerships with governments, technology companies, law enforcement agencies, and other relevant entities, we aim to create a united front against online harms and advocate for systemic changes that prioritise victim well-being.

  • Information Sharing - On trends, threat intelligence, resources etc. to ensure efficient and effective support for victims of cybercrime and online harms. This will be done through a knowledge base/communication channel exclusive to members, webinars and meetings with all members contributing.

    Directory of Experts - The alliance will naturally include a wealth of subject matter experts from victim support, law enforcement, cybersecurity, mental health services and more. Professionals, and, in particular, the services they represent, can form a global directory of signposting and referral resources for victims of cybercrime and online harm.

    Awareness - Internal to the alliance, professionals who work with victims of cybercrime and online harms but aren’t skilled up in the area can increase their knowledge of attack types and support. Externally, equipped with this knowledge, professionals will be able to share learnings with their service users, community members and colleagues.

    Campaigning and lobbying - With countries all over the world working towards modernising legislation on cybercrime and online harm (and others shying away from the area) a group to campaign and lobby about reactive legislation and policies is a gap that is missing from the voices able to influence. Focus in lobbying groups is currently on prevention and punishment, with a lack of understanding of what victims need. Through influential members and members of the alliance with an understanding of the gap in support for victims, this voice can be filled through this alliance.

    Best practice development - With a variety of members who have different experience and remits of engagement with victims of cybercrime and online harm, this alliance brings a powerful opportunity for the development of best practice in engaging with victims of cybercrime with a victim-first approach and an understanding of balance between security, safety planning and evidence gathering through differing viewpoints and knowledge. Best practice can be developed for public, private and third-sector organisations who may come into contact with victims of cybercrime and online harm, preventing a number of cases that are failed due to dangerous advice given, assumptions made by those supporting the victim and wrongful actions taken that lead to further harm, hypervigilance and lack of support. This could eventually lead to a consortium format also taking place whereby organisations agree to adhere to set standards and practices in their service.

 

Register interest in joining the alliance below: